1. Keynote: Vision + Vanguard
At a Glance
| Format | Theoretical keynote |
| Participants create | Nothing |
| Key message | Operations are heading towards AI-native, value-stream-driven work – start from the outcome |
| Duration | to be defined |
Objective
Show where operations are heading and set the mindset for the rest of the training: outcomes first, technology second.
What Is Given
| Item | Details |
|---|---|
| Keynote slide deck | Vision, Vanguard, value streams, operational data – see Content Creation |
| Value stream story | The Value Stream A vs. B example |
| Understand → Act → Create visual | Reused as a recurring visual in every session |
Before the Session
- [ ] Rehearse the keynote with the final deck
- [ ] Prepare one or two real customer stories that illustrate value streams
- [ ] Align with the other trainers on the key messages so later sessions can refer back to them
Session Flow
| # | Trainer | Participants |
|---|---|---|
| 1 | Open with the question: "What operational outcome do you want to achieve?" | Reflect on their own operations |
| 2 | Present the vision: AI-native operations, digital twins, agentic systems, autonomous operations | Listen |
| 3 | Introduce time-to-value and future-state thinking: define an ambitious future state and work backwards | Listen |
| 4 | Tell the multiple value streams story (A vs. B) and the message "we continue because it is still the highest-value investment" | Listen |
| 5 | Explain why operational data and knowledge are the real advantage, and AI only amplifies them | Listen |
| 6 | Introduce Understand → Act → Create as the thread through the day | Listen |
| 7 | Preview the flow of the training and what participants will create | Optional: note one operational pain point to bring into the hands-on sessions |
Do's and Don'ts
| Do | Don't |
|---|---|
| Keep it about operations and business outcomes | Turn the keynote into a product demo |
| Use concrete numbers (minutes saved, risk reduced) | Stay abstract |
| Be realistic about autonomy – humans stay in control | Promise fully autonomous operations |
| Plant the questions that the workshops will answer | Reveal the workshop exercises in detail |
Success Criteria
- Participants can explain Understand → Act → Create in their own words
- Participants understand why a smaller, higher-value stream can win over a started one
Transition
"You've seen where operations are heading. Next, we'll show how an intent becomes a working implementation."